Transform Your Customer Experience

We help businesses create exceptional customer journeys that drive loyalty, satisfaction, and growth.

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About SmileyCX Consulting

Learn more about our mission, vision, and the team behind our success

We're Passionate About Customer Experience

Founded in 2015, SmileyCX Consulting has been at the forefront of customer experience transformation. We believe that every customer interaction is an opportunity to build lasting relationships.

Our team of CX experts combines deep industry knowledge with innovative approaches to help businesses design and implement customer-centric strategies that deliver measurable results.

We've worked with over 200 companies across various industries, helping them improve customer satisfaction scores by an average of 35% and increase customer retention by up to 50%.

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Our Services

Comprehensive customer experience solutions tailored to your business needs

CX Strategy Development

We help you design comprehensive customer experience strategies aligned with your business goals and customer expectations.

Customer Journey Mapping

We visualize your customer's end-to-end experience to identify pain points and opportunities for improvement.

Voice of Customer Programs

We implement systematic approaches to capture, analyze, and act on customer feedback across all touchpoints.

Employee Experience Design

We help create engaging employee experiences that empower your team to deliver exceptional customer service.

CX Measurement & Analytics

We establish KPIs and measurement frameworks to track CX performance and demonstrate business impact.

CX Training & Coaching

We develop customized training programs to build customer-centric capabilities across your organization.

Contact Us

Ready to transform your customer experience? Get in touch with our team today

Our Office

123 Customer Experience Ave, Suite 500
San Francisco, CA 94107

Phone

+(221) 77 576 03062

Email

hello@smileycx.com

Business Hours

Monday - Friday: 9am - 6pm PST
Saturday: 10am - 2pm PST